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IANS

Unit B4 Strangford

Business Park

Jubilee Road

Newtownards

BT23 4YH

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Company Details & Policies

Company Details

IAN'S TRAINING SOLUTIONS LIMITED    Company number NI605914

Registered office address: Unit B4 Strangford Business Park, Jubilee Road, Newtownards, County Down, BT23 4YH


Privacy Policy

This website is operated by IAN'S TRAINING SOLUTIONS LIMITED and whose registered address is Unit B4 Strangford Business Park, Jubilee Road, Newtownards, County Down, BT23 4YH. IAN'S TRAINING SOLUTIONS LIMITED are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting our website you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form. The information you give us may include your name, address, e-mail address and phone number, date of birth etc..

Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:

technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;

information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.


Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy  below.

How we may use the information we collect

We use the information in the following ways:

Information you supply to us. We will use this information to provide you with information and/or services that you request from us;

Information we automatically collect about you. We will use this information:

to administer our site including troubleshooting and statistical purposes;

to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

security and debugging as part of our efforts to keep our site safe and secure.

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.


Disclosure of your information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server. We use a trusted third party website and hosting provider to facilitate the running and management of this website. Our hosting provider meets high data protection and security standards and is bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that our provider process, is kept secure and only processed in the manner we instruct them to. Our provider cannot access, provide, rectify or delete any data that they store on our behalf without permission.

We do not rent, sell or share personal information about you with other people or non-affiliated companies. We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Third party links

Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to IAN'S TRAINING SOLUTIONS LIMITED,Unit B4 Strangford Business Park, Jubilee Road, Newtownards, County Down, BT23 4YH. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).


SSL Certificate & Payment Processing

Our SSL Certificate and shopping cart is provided by Mal's e-commerce Limited,95 Malew Street,Castletown,IM9 1LX,Isle of Man.Mal's e-commerce is a remotely hosted shopping cart application which employs an SSL secured server to process your details. Credit & Debit Card details are collected via an SSL secured server.Payment processing is provided by SmartPay NI,71 Strand Road,L,Derry BT48 7BW


Cancellation & Refund Policy

Motorcycle and Car Driving Lesson cancellations require over 24 hours notice. Less than 24 hours notice to cancel will be charged in full except in unforeseen circumstances at the complete discretion of  IAN'S TRAINING SOLUTIONS LIMITED.

B+E HGV + LGV Lesson cancellations require 7 full working days notice Failure to do so will result in a £150 cancellation fee. Test fees are non refundable.


Changes to our policies

Any changes we may make to our privacy policy or cancellation/refund policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policies.


Contact

Questions, comments and requests regarding these policies are welcomed and should be addressed to IAN'S TRAINING SOLUTIONS LIMITED,Unit B4 Strangford Business Park, Jubilee Road, Newtownards, County Down, BT23 4YH.

Terms and conditions


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern IAN'S TRAINING SOLUTIONS LIMITED's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'IAN'S TRAINING SOLUTIONS LIMITED' or 'us' or 'we' refers to the owner of the website whose registered office is Unit B4 Strangford Business Park, Jubilee Road, Newtownards, County Down, BT23 4YH. Our company registration number is NI605914. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties:

Mal's e-commerce Limited,95 Malew Street,Castletown,IM9 1LX,Isle of Man

SmartPay NI,71 Strand Road,L,Derry BT48 7BW

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

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